For Referrers.

We are no longer accepting new referrals.

Due to the closure of Freedom Co, as of Monday the 18th of September 2023, we will no longer be accepting referrals.

Information for referrers.

Thank you for trusting us with the care of your clients.

We’ve put together some information that might help clients and referrers understand some of the ins and outs of the referral process and navigating the therapy journey alongside Freedom Co.

Our team are here to guide you toward the help you need.

What kinds of referrals do we receive?

We welcome referrals for adolescents and adults seeking treatment for eating disorders / disordered eating, and general mental health and dietetic concerns.

  • Adolescents and adults;
  • Individuals, couples, families;
  • NDIS, ICWA, DVA welcome.

Our team of psychologists, dietitians and occupational therapists share an interest in eating disorders and body image issues, but each also holds unique special interest in areas of general mental and physical health. For an overview of each clinicians’ areas of special interest please see our “Meet the team” handout attached for your reference below; and for a deeper insight, please visit each individual clinician’s profile.

If you’re still not sure which clinician might be most suitable, please feel free to call our Client Care team to discuss your client’s needs in detail.

Private Referrals

Clients can visit Freedom Co without a referral. However, it is always preferred that a referral letter be provided, even if it is brief. A referral letter will help us to understand the rationale for the referral and ensure that we welcome the client to our service in an informed and thorough way.

Referrals under Medicare

If a client wishes to claim Medicare (or other insurance) rebates, they will need a referral from their GP, Psychiatrist, or Paediatrician. To refer a client to our practice under Medicare, you will need to provide us with two (2) things: 

1. Referral Letter: Please provide a written Referral Letter, which outlines the following:

  • The reason for referral; and
  • Details of the client’s presentation.

2. Copy of Treatment Plan: Please ALSO provide a COPY of the clients Medicare treatment plan, e.g.:

  • Mental Health Care Plan, or
  • Eating Disorder Treatment Plan, or
  • Chronic Disease Management Plan.

If you are referring your client for treatment of an eating disorder:

Please make sure your client meets the following criteria:

  • They are physiologically stable as verified by their GP/psychiatrist/paediatrician;
  • They have a BMI over 16 (or as appropriate for adolescents).

Clients that are suitable for treatment within a community-based setting such as ours are those that are physiologically well-enough to engage meaningfully. When our clients brains and bodies are significantly malnourished, it may be unsafe to care for them in a setting that does not have the capacity to medically intervene. In these cases, the ‘right place’ for client care is a more intensive treatment setting such as an intensive out-patient or inpatient service attached to a hospital/medical centre.

If you’re not sure, you’re always welcome to reach out to us, or alternatively, consider calling WAEDOCS for advice.

If you are referring your client under a Eating Disorder Treatment Plan, please make sure you:

  • Consider also providing your client with a referral for:
    • Dietetic intervention/therapy;
    • Psychiatric (or Paediatric) consultation, so as to meet the requirements of the 20-session review.

Medical Monitoring

When caring for clients with eating disorders, it is very often a team effort. In most cases, we need to defer to the client’s GP to regularly monitor their physiological health as we navigate recovery. In the initial stages of therapy this can be as frequently as weekly, tapering off as recovery evolves.

  • What to monitor:
    • We have attached a handout below which describes what we will ask you to monitor. 
  • How to communicate your findings:
    • We have also attached a monitoring form for you to complete on a regular basis and send back to us. We are also happy to receive client observations in whatever format you have prepared them.


To discuss the cost associated with coming to Freedom Co, please reach out to our Client Care Team.

There is an out-of-pocket cost (often referred to as a ‘gap’ payment) associated with our session fees. 

Whilst we don’t bulk bill at this stage, we do offer flexibility around session duration and frequency to accommodate differing budgets.

Medicare & Other Insurance Providers

Many of our clients are eligible for Medicare and other insurance provider rebates. 

If you are utilising your private health cover, please speak to your individual insurer for the specific type and amount of cover you are entitled to under your policy.

Length & Frequency of Sessions

How often clients come to see us depends on their individual needs.

Very often clients will start by seeing their therapist once a week for a little while to gain momentum in therapy, with this dropping off over time as the client notices that they are achieving what they sought to achieve.

Whilst the client is always ‘in charge’ of what therapy looks like for them, their clinician will make specific recommendations for them to consider depending upon their needs.

  • Sessions are usually 30 or 50 minutes long.